Cookie Policy
Last updated: November 11, 2025
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, analyze traffic, and improve user experience. SeatMarket uses cookies and similar technologies to provide and enhance our services.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the platform to function properly. They enable core functionality such as security, authentication, and session management.
Examples: Session ID, CSRF protection, login authentication
Cannot be disabled
2. Performance Cookies
These cookies collect information about how you use our platform, helping us improve performance and user experience.
Examples: Page load times, error tracking, feature usage analytics
Can be disabled in settings
3. Functional Cookies
These cookies remember your preferences and personalize your experience on SeatMarket.
Examples: Language preference, dark mode setting, favorite clubs
Can be disabled in settings
4. Analytics Cookies
We use analytics tools to understand user behavior and improve our platform.
Examples: Google Analytics, custom analytics, heatmaps
Can be disabled in settings
5. Marketing Cookies
These cookies track your browsing activity to show relevant advertisements and measure campaign effectiveness.
Examples: Facebook Pixel, Google Ads, retargeting cookies
Can be disabled in settings
Third-Party Cookies
We work with third-party services that may set cookies on your device:
- Payment Processors: Stripe, PayPal for secure payment processing
- Analytics: Google Analytics for platform usage insights
- Security: Cloudflare for DDoS protection and security
- Support: Intercom or similar for customer support chat
- Social Media: Facebook, Twitter for social integrations
How Long Cookies Last
Session Cookies
Temporary cookies that are deleted when you close your browser.
Persistent Cookies
Remain on your device for a set period (typically 30 days to 2 years) or until you delete them.
Managing Your Cookie Preferences
You have several options to control cookies:
Cookie Settings
Manage your cookie preferences through our Cookie Settings panel (accessible via the banner or account settings).
Browser Settings
Most browsers allow you to control cookies through settings:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Note: Blocking or deleting essential cookies may affect platform functionality and prevent you from using certain features.
Do Not Track
Some browsers include a "Do Not Track" (DNT) feature. SeatMarket respects DNT signals and will not track users who have enabled this feature, except for essential cookies required for platform operation.
Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes through our platform or by email.
Contact Us
If you have questions about our use of cookies:
Email: privacy@seatmarket.com
Cookie Settings: Accessible through your account settings